I've had to weigh whether using PartsTrader is something to be concerned about. Is the implementation of a parts search…

FB: How do you feel about this increased level of insurer involvement during the repair process? McDaniel: It’s natural to be suspicious…

Morris: We experienced cycle time delays at first due to the quoting period. That hasn’t been much of a problem recently.…

Morris: We haven’t seen any changes. Dealers have not changed our discounts. In some cases our parts profit margins have actually…

With PartsTrader, we can handle the entire ordering process from the computer. We can request and order parts within 30…

I like the concept of being able to search for everything at one time. We’ve had positive feedback from our…

Continuing the interview: Hunsaker: With PartsTrader came a load of additional administrative steps and tasks in the parts ordering process. There…

Collision repairers have been hungry for information on PartsTrader’s impact and what to expect if the program enters their market.…

State Farm’s parts procurement program has been under fire since the initiative was launched in April 2012. There isn’t a…